Last updated: January 29, 2019
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.dream7studios.com website (the “Service”) operated by Dream 7 Studios (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Dream 7 Studios to produce the Products on your behalf. You may be required to provide us with a signed copyright release form or other documents showing that you have the necessary permission, right and authority to place orders using particular logos, images, verbiage and/or the names of companies or organizations. You grant Dream 7 Studios the right to copy, modify, distribute, use, create derivative works of and vectorize any content you have uploaded for the purpose of fulfilling your order and/or marketing products or services to you. Moreover, you warrant that you have sufficient rights to permit Dream 7 Studios to copy, distribute, use, modify, create derivative works of and vectorize any uploaded content for the purpose of fulfilling your order and/or marketing products or services to you.
Order Cancellation Policy
Jobs can only be stopped / cancelled within 24 hours of us receiving your print ready files or within 24 hours of us receiving your approval on a proof sent to you.
Orders that are cancelled are subject to a cancellation fee based on the current production status of your job. The fees are as follows:
FULL REFUNDS – From the time that you’ve provided us with print ready files OR from the time that you’ve given us written approval for proofs that we’ve emailed to you, you have a 24 hour period to cancel your order. If you cancel within that 24 hour period, the full amount that you’ve paid will be refunded to you as an In-house credit, usable for future orders. If you cancel your order after the 24 hour period but BEFORE your order ships to you, you will be refunded 50% of the total that you’ve paid for the cancelled items, in the form of an In-House credit.
NO REFUND — There will be no refunds of any kind AFTER the order has shipped to you, unless the order arrives in a condition that is unsatisfactory and you inform us via email within a period of 7 days from the delivery date of your order.
ANY AND ALL REFUNDS WILL BE IN THE FORM OF IN-HOUSE CREDIT.
Return Policy
Dream 7 Studios focuses on providing all our clients with the best possible printing experience and products. Upon receiving your order, if you are not satisfied with your order, please promptly contact our customer Quality Assurance department by emailing us at [email protected]. We will document the issue and investigate how to best resolve the problem. We STRONGLY suggest that you examine all of your products as soon as you receive them. All defects / order issues must be reported to Dream 7 Studios within 7 days of receiving your order.
We offer reprints on defective print orders, refunds as house credit only, or mutually agreed-upon partial house credit. No cash refunds. Determination of order defects is at the discretion of management. Client will be requested to submit digital photos to document the product’s defects. In some cases, Client will be required to ship defective product(s) back to Quality Assurance in an agreed upon reasonable time frame. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless UPS delivers a defective product or fails to deliver an order. Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at our discretion.
All policies are subject to change without prior notification.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Dream 7 Studios and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Dream 7 Studios.
Dream 7 Studios has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Dream 7 Studios shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us.